FAQ & shipping

We ship from Lugano across Switzerland and worldwide.

Shipping in Switzerland costs CHF 7. Orders over CHF 100 ship free within Switzerland. For other countries, the cost is shown when you order.

Orders leave within 1–2 working days. In Switzerland they usually arrive in 1–3 working days, with a tracking number by email.

Orders outside Switzerland may be subject to VAT and duties in the destination country, paid by the recipient.

Yes, within 30 days of delivery. They must be undamaged, never worn outdoors and in the original packaging with case and cloth.

Email hello@zoryta.com with your order number and the reason. We’ll send you instructions and a return label.

Within 10 days of receiving your return, to the payment method used for the order.

The warranty lasts 24 months and covers manufacturing defects in the frame, hinges and lenses.

Scratches, drops, normal wear and misuse. If you’re unsure, send us a photo and we’ll look at it case by case.

A polarized lens filters light reflected by flat surfaces such as water and snow. It cuts glare and makes colours sharper.

The lens blocks ultraviolet rays up to 400 nanometres, so both UVA and UVB.

After salt water, rinse them with fresh water. Dry them with the microfiber cloth included and avoid harsh cleaners. Don’t leave them in the sun behind the windscreen.

Launch is planned for March 2027. Join the waitlist on the home page for early access.

TWINT, Visa, Mastercard and PayPal.

Yes, until it has shipped. Email hello@zoryta.com as soon as possible.